Pricing

Pay for the products you use

Every product is sold on its own, on Starter, Growth or Scale. Bundle 2 products: save 5% on each. 3 or more: save 8% on each. All four products on one tier: All-in-One saves about 10% and adds more websites and team seats.

Billing period

Prices in US dollars, plus applicable tax.

Products

Show the plans of

PlugMatrix Live Chat

AI-powered customer conversations with seamless human takeover.

About Live Chat

Starter

Live Chat for one website getting started.

$27/mo$270/yrBilled monthly, plus applicable tax$22.50/mo billed yearly, plus applicable tax
Get early access
  • 1 website
  • 1,000 AI messages / month
  • 2 lead flows
  • 3 chat automations
  • 200 knowledge pages
  • 30-day chat analytics
  • 3 team seats

Scale

Live Chat for high-volume businesses and multi-site operations.

$279/mo$2,790/yrBilled monthly, plus applicable tax$232.50/mo billed yearly, plus applicable tax
Get early access
  • Up to 10 websites
  • 7,500 AI messages / month
  • AI copilot
  • Unlimited lead flows
  • Unlimited chat automations
  • 5,000 knowledge pages
  • 2-year chat analytics
  • White label (your own branding)
  • 25 team seats
  • API & webhooks

PlugMatrix Forms

Drag-and-drop forms, surveys and quizzes with logic, calculations and AI.

About Forms

Starter

Forms for one website getting started.

$9/mo$90/yrBilled monthly, plus applicable tax$7.50/mo billed yearly, plus applicable tax
Get early access
  • 1 website
  • 20 forms, 1,000 submissions / month
  • 1 GB of uploads
  • 25 AI form generations / month
  • 30-day form analytics
  • No “Powered by” branding
  • 3 team seats

Scale

Forms for high-volume businesses and multi-site operations.

$59/mo$590/yrBilled monthly, plus applicable tax$49.17/mo billed yearly, plus applicable tax
Get early access
  • Up to 10 websites
  • Unlimited forms, 50,000 submissions / month
  • 20 GB of uploads
  • 500 AI form generations / month
  • Per-form webhooks
  • 2-year form analytics
  • White label (your own branding)
  • 25 team seats
  • API & webhooks

PlugMatrix Reviews

Collect customer feedback, request reviews, showcase testimonials and understand customer satisfaction.

About Reviews

Starter

Reviews for one website getting started.

$25/mo$250/yrBilled monthly, plus applicable tax$20.83/mo billed yearly, plus applicable tax
Get early access
  • 1 website
  • 300 review requests / month
  • 1 location
  • 3 review widgets
  • 50 AI reply drafts / month
  • 30-day review analytics
  • 3 team seats

Scale

Reviews for high-volume businesses and multi-site operations.

$119/mo$1,190/yrBilled monthly, plus applicable tax$99.17/mo billed yearly, plus applicable tax
Get early access
  • Up to 10 websites
  • 10,000 review requests / month
  • 10 locations
  • Unlimited review widgets
  • 2,000 AI reply drafts / month
  • 2-year review analytics
  • White label (your own branding)
  • 25 team seats
  • API & webhooks

PlugMatrix Bookings

Online scheduling, staff calendars, services, reminders, payment tracking and customer appointments.

About Bookings

Starter

Bookings for one website getting started.

$19/mo$190/yrBilled monthly, plus applicable tax$15.83/mo billed yearly, plus applicable tax
Get early access
  • 1 website
  • 300 appointments / month
  • 3 bookable staff
  • 1 booking location
  • 30-day booking analytics
  • No “Powered by” branding
  • 3 team seats

Scale

Bookings for high-volume businesses and multi-site operations.

$55/mo$550/yrBilled monthly, plus applicable tax$45.83/mo billed yearly, plus applicable tax
Get early access
  • Up to 10 websites
  • 10,000 appointments / month
  • 50 bookable staff
  • 10 booking locations
  • 2-year booking analytics
  • White label (your own branding)
  • 25 team seats
  • API & webhooks

Build your own bundle

Mix products and tiers, and save

Bundle 2 products: save 5% on each. 3 or more: save 8% on each. A product’s saving counts the products on its tier or higher, so adding one never makes the others cost more. If a bigger bundle or All-in-One costs the same or less, that is what you get.

Pick a tier for each product

Billing period
Live Chat
Forms
Reviews
Bookings

Total$112.10/moSee details

Your bundle

  • Live Chat GrowthBundle −5%List price $89$84.55
  • Forms GrowthBundle −5%List price $29$27.55

Total$112.10/mo

Billed monthly, plus applicable tax.

You save $5.90/mo against buying each product on its own.

  • Add Bookings Growth: +$23.14/mo, and all 3 save 8%.

  • All-in-One Growth: +$69.90/mo adds Reviews and Bookings, with more websites and team seats.

Get early access

14-day free trial of every product. No card needed.

Bundle examples
BundleBought separatelyYou pay
Live Chat and Forms on Growth$118/mo$1,180/yr$112.10/mo$1,121/yr
Live Chat, Forms and Reviews on Growth$173/mo$1,730/yr$159.16/mo$1,591.60/yr
Live Chat, Forms, Reviews and Bookings on GrowthBest-price guarantee: billed as All-in-One Growth$202/mo$2,020/yr$182/mo$1,820/yr

Prices plus applicable tax.

All-in-One

Every product in one plan

Live Chat, Forms, Reviews and Bookings on one tier, for about 10% less than buying them separately, with more websites and team seats. Everything from $60/mo billed yearly ($720/yr), or $72 month to month, plus applicable tax.

All-in-One Starter

Every product at Starter, with more websites and team seats.

$72/mo$720/yrBilled monthly, plus applicable tax$60/mo billed yearly, plus applicable taxSaves $8/mo against the four products separately ($80/mo)Saves $80/yr against the four products separately ($800/yr)
Get early access
  • Up to 2 websites in one workspace
  • Live Chat, Forms, Reviews and Bookings
  • 5 team seats
  • 1,000 AI messages / month
  • 20 forms, 1,000 submissions / month
  • 300 review requests / month
  • 300 appointments / month

All-in-One Scale

Every product at Scale, with more websites and team seats.

$459/mo$4,590/yrBilled monthly, plus applicable tax$382.50/mo billed yearly, plus applicable taxSaves $53/mo against the four products separately ($512/mo)Saves $530/yr against the four products separately ($5,120/yr)
Get early access
  • Up to 15 websites in one workspace
  • Live Chat, Forms, Reviews and Bookings
  • 40 team seats
  • 7,500 AI messages / month
  • Unlimited forms, 50,000 submissions / month
  • 10,000 review requests / month
  • 10,000 appointments / month
  • AI copilot
  • White label everywhere (your own branding)
  • API & webhooks
  • Priority support
  • Assisted migration when you pay yearly

Products we launch later join your All-in-One at your tier, and your price stays locked for 12 months after that launch.

How billing works

  • Seats and API from your highest plan

    Team seats and API access come from your highest plan. Each product runs on as many websites as its own tier allows.

  • Change any time, pro rata

    Add or remove a product any time: added products are charged pro rata today; removed products are credited pro rata.

  • Price locked for 12 months

    Your price is locked for at least 12 months after you buy, and any increase comes with 60 days’ notice.

  • 14-day free trial

    Try every product free for 14 days, no card needed. When it ends, keep the products you want; your data stays either way.

Better together

Products share one account, one team and one contact list, and they work together:

  • Book from chat with real free timesLive Chat + Bookings
  • Send a form straight on to bookingForms + Bookings
  • Ask for a review after a completed bookingBookings + Reviews

Pricing questions

How plans, bundles and billing work.

Is there a free trial?

Yes. Every new account gets 14 days of every product, with no card needed. When the trial ends, pick the products you want to keep. Nothing you set up is deleted.

How do bundle savings work?

Bundle 2 products: save 5% on each. 3 or more: save 8% on each. A product's saving counts the products in your bundle on the same tier or higher, so adding a product never makes the others cost more. Best-price guarantee: if a bigger bundle, or All-in-One, costs the same or less than what you picked, that is what you get.

All-in-One or four products separately?

With all four products on one tier, All-in-One costs about 10% less than the four separately and comes with more websites and team seats. If you only need some products, buy those and bundle them.

How do websites and team seats work?

Team seats and API access come from your highest plan, whichever product it is. Each product runs on as many websites as its own tier allows: with one product on Starter and another on Growth, your team gets Growth’s seats, and each product keeps its own website limit.

Can I change or cancel my plan?

Yes, from your dashboard at any time. Added products are charged pro rata today and removed products are credited pro rata. Nothing is deleted when you remove a product or move down a tier: extra websites pause and your data stays readable.

Do prices include tax?

No. Prices are in US dollars, plus applicable tax. Where tax applies, it is added at checkout from your billing address, and businesses can add their tax ID.

How do I pay?

Monthly or yearly by card or another payment method offered at checkout. Every payment comes with an invoice you can download. We can also bill your organization by invoice, paid by bank transfer: ask us.

I have an older plan with every product. What changes?

Nothing you need to do. Plans that include every product keep their price and limits for as long as the subscription stays active. You can move to the new plans whenever you like; after switching, the older plan can’t be chosen again.

What is not included yet?

SMS messages, online payments (for bookings and forms), and chat channels beyond your website (such as WhatsApp or email) are not available yet. Features still in development are never part of a plan until they ship.

What if I need more than Scale?

Talk to us at [email protected]: we can raise the limits your account needs.

Opening soon

Get early access

PlugMatrix is opening to its first customers soon, starting with Live Chat, Forms, Reviews and Bookings. Leave your email and we'll let you know as soon as you can start.