Starter
Live Chat for one website getting started.
- 1 website
- 1,000 AI messages / month
- 2 lead flows
- 3 chat automations
- 200 knowledge pages
- 30-day chat analytics
- 3 team seats
Pricing
Every product is sold on its own, on Starter, Growth or Scale. Bundle 2 products: save 5% on each. 3 or more: save 8% on each. All four products on one tier: All-in-One saves about 10% and adds more websites and team seats.
Prices in US dollars, plus applicable tax.
AI-powered customer conversations with seamless human takeover.
Live Chat for one website getting started.
Live Chat for growing teams running several websites.
Live Chat for high-volume businesses and multi-site operations.
Drag-and-drop forms, surveys and quizzes with logic, calculations and AI.
Forms for one website getting started.
Forms for growing teams running several websites.
Forms for high-volume businesses and multi-site operations.
Collect customer feedback, request reviews, showcase testimonials and understand customer satisfaction.
Reviews for one website getting started.
Reviews for growing teams running several websites.
Reviews for high-volume businesses and multi-site operations.
Online scheduling, staff calendars, services, reminders, payment tracking and customer appointments.
Bookings for one website getting started.
Bookings for growing teams running several websites.
Bookings for high-volume businesses and multi-site operations.
Build your own bundle
Bundle 2 products: save 5% on each. 3 or more: save 8% on each. A product’s saving counts the products on its tier or higher, so adding one never makes the others cost more. If a bigger bundle or All-in-One costs the same or less, that is what you get.
Total$112.10/mo
Billed monthly, plus applicable tax.
You save $5.90/mo against buying each product on its own.
Add Bookings Growth: +$23.14/mo, and all 3 save 8%.
All-in-One Growth: +$69.90/mo adds Reviews and Bookings, with more websites and team seats.
14-day free trial of every product. No card needed.
| Bundle | Bought separately | You pay |
|---|---|---|
| Live Chat and Forms on Growth | $118/mo$1,180/yr | $112.10/mo$1,121/yr |
| Live Chat, Forms and Reviews on Growth | $173/mo$1,730/yr | $159.16/mo$1,591.60/yr |
| Live Chat, Forms, Reviews and Bookings on GrowthBest-price guarantee: billed as All-in-One Growth | $202/mo$2,020/yr | $182/mo$1,820/yr |
Prices plus applicable tax.
All-in-One
Live Chat, Forms, Reviews and Bookings on one tier, for about 10% less than buying them separately, with more websites and team seats. Everything from $60/mo billed yearly ($720/yr), or $72 month to month, plus applicable tax.
Every product at Starter, with more websites and team seats.
Every product at Growth, with more websites and team seats.
Every product at Scale, with more websites and team seats.
Products we launch later join your All-in-One at your tier, and your price stays locked for 12 months after that launch.
Team seats and API access come from your highest plan. Each product runs on as many websites as its own tier allows.
Add or remove a product any time: added products are charged pro rata today; removed products are credited pro rata.
Your price is locked for at least 12 months after you buy, and any increase comes with 60 days’ notice.
Try every product free for 14 days, no card needed. When it ends, keep the products you want; your data stays either way.
Products share one account, one team and one contact list, and they work together:
How plans, bundles and billing work.
Yes. Every new account gets 14 days of every product, with no card needed. When the trial ends, pick the products you want to keep. Nothing you set up is deleted.
Bundle 2 products: save 5% on each. 3 or more: save 8% on each. A product's saving counts the products in your bundle on the same tier or higher, so adding a product never makes the others cost more. Best-price guarantee: if a bigger bundle, or All-in-One, costs the same or less than what you picked, that is what you get.
With all four products on one tier, All-in-One costs about 10% less than the four separately and comes with more websites and team seats. If you only need some products, buy those and bundle them.
Team seats and API access come from your highest plan, whichever product it is. Each product runs on as many websites as its own tier allows: with one product on Starter and another on Growth, your team gets Growth’s seats, and each product keeps its own website limit.
Yes, from your dashboard at any time. Added products are charged pro rata today and removed products are credited pro rata. Nothing is deleted when you remove a product or move down a tier: extra websites pause and your data stays readable.
No. Prices are in US dollars, plus applicable tax. Where tax applies, it is added at checkout from your billing address, and businesses can add their tax ID.
Monthly or yearly by card or another payment method offered at checkout. Every payment comes with an invoice you can download. We can also bill your organization by invoice, paid by bank transfer: ask us.
Nothing you need to do. Plans that include every product keep their price and limits for as long as the subscription stays active. You can move to the new plans whenever you like; after switching, the older plan can’t be chosen again.
SMS messages, online payments (for bookings and forms), and chat channels beyond your website (such as WhatsApp or email) are not available yet. Features still in development are never part of a plan until they ship.
Talk to us at [email protected]: we can raise the limits your account needs.
Opening soon
PlugMatrix is opening to its first customers soon, starting with Live Chat, Forms, Reviews and Bookings. Leave your email and we'll let you know as soon as you can start.
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