Everything your website needs to connect, convert, and grow.
PlugMatrix brings powerful website tools together in one place — starting with intelligent live chat that combines AI automation with real human conversations.
Acme InsuranceTypically replies instantlyDo you offer roadside assistance on auto policies?
AI
Yes — roadside assistance can be added to any auto policy. Want me to start a quote? I just need your ZIP code.
Yes — roadside assistance can be added to any auto policy. Want me to start a quote? I just need your ZIP code.
Can I talk to a person?
Maria from Acme joined the conversation
AGENT
Hi, I'm Maria — happy to help you pick the right coverage.
Hi, I'm Maria — happy to help you pick the right coverage.
Write a message…
Talk to a personFirst up
Meet PlugMatrix Live Chat
AI when you need speed. Humans when it matters.
- 24/7 AI answersAnswers from your own website knowledge.
- Human takeoverVisitors can ask for a person; your team steps in.
- Lead captureCollects details conversationally, not with a giant form.
- Visitor intelligenceSee who's on your site and what they're viewing.
- Knowledge trainingTrain it on your pages, posts, products and docs.
- Conversation historyEvery chat saved and linked to the contact.
- Team inboxOne real-time inbox for your whole team.
- AnalyticsTrack chats, leads, handoffs and conversions.
Works on any website — with a WordPress plugin or a single script tag. More tools are coming.